Do you, or a young person you know, need help?

At times we all do. Exam stress, home problems, depression, bullying, problems with relationships and loads of other stuff can make life difficult. Sometimes just talking about it can stop a stressful situation turning into a crisis.

I need help is a free, confidential listening and support service for teenagers and young adults offering emotional support and help when considering next steps to help resolve a problem. Callers can share their fears and concerns with a highly trained volunteer who will listen with empathy and without judgement, and who can support them in reaching their own decisions in a calm and reassuring environment. Calls can be from those needing regular support for an on-going situation, or from those needing help and support at a particular time. Problems range from fear and abuse, depression, isolation and loneliness, bullying and the impact of divorce and family conflict.

Call 0800 141 2055 – free from all landlines and mobile providers - Monday to Friday 9am to 5pm, or email

The service runs alongside FamilyLine, who offer a helpline for adults, who can contact them to talk through a problem or a worry, before it becomes a crisis.  

No issue is too big or too small. Many callers have seemingly ‘non-specific’ problems, but feel that they are unable to cope.


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What's going on at half term?
Do you, or a young person you know, need help?
Surrey Child and Adolescent Mental Health Service (CAMHS)
Are you the parent or carer of a child or young person with disabilities and additional needs?
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Time to volunteer
Find out about fostering
Do you live or work with children or young people with PDA?
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